
State Farm® Insurance Agent John Psomas
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brain Bradley
March 26, 2025
"Rob Connelly at State Farm provided incredible service through the entire process of insuring my home and 4 automobiles. 5 stars on customer service, coverage and insightful advice. Rob and State Farm helped get my home and automobiles with the same insurance carrier for the first time since I have lived in Florida. This is no small feat in Florida and they offer great bundle discounts. Thank you for the white glove service Rob."
Ray Diaz
March 24, 2025
"I was referred to your office by my daughter, and I can’t appreciate the recommendation more. Robert Connelly handled my questions and my concerns with the upmost professionalism. I would highly recommend Robert, and for that matter, your office to anyone who asks. Thank you so much for your patience and wonderful service."
"Thank you, Ray, for sharing your experience! I'm glad to hear that Robert provided you with professional and attentive service. Your recommendation means a lot to us, and we're grateful for your daughter's referral. If you have any more questions or need assistance in the future, feel free to reach out to our office."
Jason Figley
March 24, 2025
"Robert was amazing, great customer service and communication!"
Justin Nabong
March 24, 2025
"Rob was great! Was able to help me switch from Geico to State Farm. Was not pushy at all on me switching and was more informative if anything."
"Thank you, Justin! I'm happy to hear that Rob was able to assist you with your switch to State Farm. It's wonderful to know that his informative approach made the process smooth and comfortable for you. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Michael Duval
March 21, 2025
"Rob Connelly has been wonderful to work with. He has always been very quick to respond, thorough and efficient. He also takes time to triple check details and ensures he has covered all the details accurately, etc. such as verifying addresses on all polices after a move. It is really rare to experience such great customer service these days...he is a amazing asset and glad he's on my State Farm team!!!"
"Michael, thank you for recognizing my team member Rob Connelly for his superior customer service! I truly strive to train and encourage my team do the little things other agencies won't do to ensure our service stands out in today's world of diminished customer service. Seeing a 5-star review like this is so gratifying to me as a small business owner, since it shows we are delivering on my vision of service, so thank you! If we can assist you or your family and friends in the future, please know we are here for you and just a call, text or email away."
Tyler Rosenabum
March 12, 2025
"We’ve had our car insurance with State Farm for about a year now and recently we had to renew our renters insurance which was originally with Geico but then is now Assurant through Geico. I called Rob Connelly who worked with us regarding our car insurance to see about pricing. Rob saved us by explaining that the drain/sewer (I don’t have the exact term) was not on our previous insurance. Meaning if our washer had flooded or sink backed up and caused flooding we would not be eligible for assistance. I was shocked by this considering it is the most common and main reason why we have renters insurance to protect our belongings. I’m so thankful Rob shared this knowledge with us because unfortunately a lot of agencies depend on consumers lacking knowledge to not follow through on claims. We’re so thankful for Rob’s time and knowledge. I don’t know what we would’ve done if we had stayed with our old policy and had to file a claim."
"Thank you, Tyler, for sharing your experience! I'm happy to hear that Rob was able to provide such valuable insights and help you with your insurance needs. It's important to have the right coverage, and I'm glad Rob could assist you in making informed decisions. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
O
March 12, 2025
"Rob from John Psomas team has been an amazing help with getting my coverage set up! Highly recommended"
"Thank you so much for your wonderful feedback! I'm delighted to hear that Rob was able to assist you effectively with setting up your coverage. Our team is always here to help, so feel free to reach out if you have any more questions or need further assistance. We truly appreciate your recommendation!"
Anjie
March 10, 2025
"I started going back to state farm at John Psomas business and Rob Connelly set me up with great car insurance and always is helping me and my budget."
"Thank you, Anjie, for your wonderful feedback! I'm delighted to know that Rob has been able to assist you with your car insurance and budget needs. It's great to have you back with us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Derrick Dollar
March 7, 2025
"Always Great customer service from Iris,"
"Thank you, Derrick, for your fantastic review! I'm delighted to know that Iris consistently provides you with great customer service. If you ever need anything else or have questions, feel free to reach out. We're here to help!"
Jorge Lopez
February 28, 2025
"Thanks for being a great agency.Never have a bad experience with any issues.You really care about customer service.Thank you Iris and the team ."
"Thank you, Jorge, for your wonderful feedback! I'm happy to know that you've consistently had positive experiences with us. Iris and the team are truly dedicated to providing exceptional service, and your recognition means a lot."
Doug Pierce
February 14, 2025
"LOVE my local State Farm office. The customer service from Iris and Hanna are unmatched and priceless. They always care and deliver with expertise. No matter what I call them for, they exceed my expectations."
"Thank you, Doug, for sharing your wonderful experience with our office! I'm delighted to hear that Iris and Hanna have provided you with such exceptional service. Their dedication to caring and delivering expertise is truly invaluable. If you ever need anything else, feel free to reach out. We're here to help!"
MIchael Young
January 28, 2025
"The best team in the business!"
"Thank you, Michael! We're happy to know you consider us the best team in the business. My agency is dedicated to providing top-notch service, and your feedback means a lot to us. If you have any questions or need assistance in the future, feel free to reach out!"
barry manfredi
January 6, 2025
"My experience with Iris was fantastic! She was very thorough with all the details of my issues with my new home insurance policy. she is very personable and very nice to get to know her. very professional. Thank you Iris. The other office staff was very courteous. shout out to Rob also.."
"Thank you, Barry, for sharing your wonderful experience! I'm glad to know that Iris was thorough and professional in addressing your insurance policy concerns. It's great to hear that you found her personable and enjoyed getting to know her. I'll be sure to pass along your shout-out to Rob and the rest of our courteous office staff. If you have any more questions or need assistance, feel free to reach out to us anytime."
Pooja S
December 27, 2024
"Always professional, available and helpful! Highly recommend this team, especially Hannah and Iris!"
"Thank you, Pooja, for your wonderful feedback! I'm delighted to know that you found our team professional, available, and helpful. Hanna and Iris will be thrilled to hear your kind words. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Kara Akers
December 20, 2024
"Hanna has been fantastic to work with! She always responds promptly via email and help to keep us on track with our policy updates and changes."
"Thank you, Kara! I'm so glad to hear that Hanna has been fantastic in assisting you. Her prompt responses and dedication to keeping your policy updates on track are truly appreciated. If you have any further questions or need assistance, feel free to reach out to our office anytime."
sarah young
November 29, 2024
"Excellent customer service John is the best agent I have ever had Thank you :)"
"Sarah, thank you so much for your kind words! I'm really glad to hear that you had such a positive experience with our customer service. It's wonderful to know that you consider me the best agent you've ever had. If you ever need anything in the future, don't hesitate to reach out. Thanks again!"
Cassidy Clark
October 4, 2024
"Hannah was absolutely unhelpful and rude. They doubled my car insurance when I moved 30 minutes away to a safer area. I have perfect credit and she gave absolutely no helpful information. They are losing my business."
"Cassidy, I’m surprised and disappointed to see your 1-star review. After a few calls to you I was able to speak with your husband and review your concerns. For others reading this, I encourage you to review the many positive comments highlighting my team member, Hanna, and her dedication to customer service. Hanna consistently receives praise both in reviews and directly from our customers for her professionalism and hard work. Cassidy, I understand your frustration with the recent increases in auto insurance rates, which have been happening industry-wide, not just with State Farm. From reviewing the notes of your conversation, Hanna correctly identified the factors impacting your rate, which are outlined in your renewal notices. There was also an additional factor impacting your individual rate that I reviewed with your husband that I won’t state here for privacy reasons. I hope that after reviewing these items you both have a better understanding of the situation and your options. It’s important to note that the rates are not determined by my agency, and many factors go into determining premiums. While I understand it can be frustrating, I hope that the conversation I had to address your concerns has helped. Please call me at 407-277-2997 if you want to discuss this further. Thank you. -John Psomas - State Farm Insurance Agent"
Maria Prado
October 4, 2024
"Amazing Customer Service always ! Super friendly and always giving their best ! 10/10"
"Maria, thank you for your wonderful review! I'm glad to know that our customer service has consistently met your expectations. Your kind words about our team's friendliness and dedication mean a lot to us. We're here for any future needs you might have. - John Psomas - State Farm Insurance Agent, Orlando, FL"
Hassan Khan
September 23, 2024
"I love the convenience that when I call them I don’t have to provide them with my info for my acct to get pulled up. They are always available and I feel that this branch goes above and beyond on being courteous. Miss Hanna got me all setup with new insurance in about 5 mins."
"Hassan, thank you for your wonderful review! I'm glad you find our service convenient and appreciate our efforts to be courteous. It's great to hear that Hanna got you set up with new insurance so quickly. We're here to help with any insurance needs or questions. - John Psomas - State Farm Insurance Agent, Orlando, FL"
Josselyn Baker
August 30, 2024
"Great service and the agent goes over every detail step by step!"
"Josselyn, thank you for your positive feedback! I'm glad you appreciated the detailed service provided. If you have any further questions or need assistance, feel free to reach out. - John Psomas - State Farm Insurance Agent, Orlando, FL"
Phillip Friedman
August 30, 2024
"I just hopped off the phone with this team, and they were super helpful in giving me the pricing for different scenarios that I was curious about. Saved about $200 from my previous insurance and I think I got better coverage."
"Phillip, thank you for sharing your experience! I'm glad our team could assist you with pricing and help you save money while getting better coverage. If you have any more questions or need further assistance, feel free to reach out anytime. - John Psomas - State Farm Insurance Agent, Orlando, FL"
Tim Hofacker
July 31, 2024
"Rob helped me set up my new insurance plan, adjusting it perfectly to manage the cost. He provided valuable information and understood my vehicle's needs. His open and professional communication impressed me and my parents. I highly recommend checking State Farm's plans for a more refined and fair market price if you're considering switching."
"Hey Tim! Thanks a bunch for the awesome review! I'm really happy to hear that Rob was able to help you set up your new insurance plan and adjust it to manage the cost. It's great that his professional communication impressed you and your parents. We appreciate your recommendation and are always here if you need anything else. - John Psomas - State Farm Insurance Agent, Orlando, FL"
Angeline Saby
July 30, 2024
"Very diligent , clear and accurate info provided for the rental insurance process. Highly recommended i have used this service with them for two years and now i renewed for my 3rd. Thanks A.Saby"
"Angeline, thank you for your kind words and for sticking with us for three years! I'm glad you're satisfied with the clear and accurate info provided for your rental insurance. If you ever need anything else, we're here to help! - John Psomas - State Farm Insurance Agent, Orlando, FL"
Luis Morales
July 26, 2024
"The guy Rob was very understanding and patient with me. He helped me and answered my question very politely and educated way."
"Hey Luis, thanks a lot for your awesome review! I'm really happy to hear that Rob was understanding and patient with you. It's great to know he was able to help and answer your questions so politely and in an educated way. If you ever need anything else, feel free to reach out! - John Psomas - State Farm Insurance Agent, Orlando, FL"
Damon Bowman
July 22, 2024
"I had nothing but a pleasant experience. I appreciate their follow up calls and ability to provide a better quote saving me money. The entire staff that I spoke with were straightforward and polite."
"Thank you for sharing your experience with us, Damon! It's rewarding to know that our follow-up calls and competitive quotes made a positive impact. It's important to us to help you save money while providing straightforward and polite service. The entire staff appreciates your acknowledgment of their efforts. - John Psomas - State Farm Insurance Agent, Orlando, FL"