State Farm® Insurance Agent John Psomas

"Cassidy, I’m surprised and disappointed to see your 1-star review. After a few calls to you I was able to speak with your husband and review your concerns. For others reading this, I encourage you to review the many positive comments highlighting my team member, Hanna, and her dedication to customer service. Hanna consistently receives praise both in reviews and directly from our customers for her professionalism and hard work. Cassidy, I understand your frustration with the recent increases in auto insurance rates, which have been happening industry-wide, not just with State Farm. From reviewing the notes of your conversation, Hanna correctly identified the factors impacting your rate, which are outlined in your renewal notices. There was also an additional factor impacting your individual rate that I reviewed with your husband that I won’t state here for privacy reasons. I hope that after reviewing these items you both have a better understanding of the situation and your options. It’s important to note that the rates are not determined by my agency, and many factors go into determining premiums. While I understand it can be frustrating, I hope that the conversation I had to address your concerns has helped. Please call me at 407-277-2997 if you want to discuss this further. Thank you. -John Psomas - State Farm Insurance Agent"

"Maria, thank you for your wonderful review! I'm glad to know that our customer service has consistently met your expectations. Your kind words about our team's friendliness and dedication mean a lot to us. We're here for any future needs you might have. - John Psomas - State Farm Insurance Agent, Orlando, FL"

"Hassan, thank you for your wonderful review! I'm glad you find our service convenient and appreciate our efforts to be courteous. It's great to hear that Hanna got you set up with new insurance so quickly. We're here to help with any insurance needs or questions. - John Psomas - State Farm Insurance Agent, Orlando, FL"

"Josselyn, thank you for your positive feedback! I'm glad you appreciated the detailed service provided. If you have any further questions or need assistance, feel free to reach out. - John Psomas - State Farm Insurance Agent, Orlando, FL"

"Phillip, thank you for sharing your experience! I'm glad our team could assist you with pricing and help you save money while getting better coverage. If you have any more questions or need further assistance, feel free to reach out anytime. - John Psomas - State Farm Insurance Agent, Orlando, FL"

"Hey Tim! Thanks a bunch for the awesome review! I'm really happy to hear that Rob was able to help you set up your new insurance plan and adjust it to manage the cost. It's great that his professional communication impressed you and your parents. We appreciate your recommendation and are always here if you need anything else. - John Psomas - State Farm Insurance Agent, Orlando, FL"

"Angeline, thank you for your kind words and for sticking with us for three years! I'm glad you're satisfied with the clear and accurate info provided for your rental insurance. If you ever need anything else, we're here to help! - John Psomas - State Farm Insurance Agent, Orlando, FL"

"Hey Luis, thanks a lot for your awesome review! I'm really happy to hear that Rob was understanding and patient with you. It's great to know he was able to help and answer your questions so politely and in an educated way. If you ever need anything else, feel free to reach out! - John Psomas - State Farm Insurance Agent, Orlando, FL"

"Thank you for sharing your experience with us, Damon! It's rewarding to know that our follow-up calls and competitive quotes made a positive impact. It's important to us to help you save money while providing straightforward and polite service. The entire staff appreciates your acknowledgment of their efforts. - John Psomas - State Farm Insurance Agent, Orlando, FL"

"Hi Chris, thank you so much for your fantastic review! I'm glad to hear that Rob was able to assist you in such a professional and timely manner. We truly appreciate your recommendation and are happy that you found the process helpful and informative. If you ever need further assistance, don't hesitate to reach out! - John Psomas - State Farm Insurance Agent, Orlando, FL"

"Amanda, I'm pleased to hear you've had a great experience with our office for the past 4 years! Hanna's patience and help are truly appreciated in keeping you up to date. We're grateful for your loyalty and look forward to assisting you further. John Psomas - State Farm Insurance Agent, Orlando, FL"

"Maria, we are delighted to have provided you and your husband with great auto insurance coverage and quick responses to your questions! We're grateful for your recommendation and look forward to assisting you with any future insurance needs. Thank you for choosing our office! - John Psomas, State Farm Insurance Agent, Orlando, FL"

"Kevin, we're thrilled to have provided you with a refined insurance plan and exceptional service! I'm pleased that Rob could assist you effectively and offer valuable information for your vehicle needs. Thank you for recommending us for fair market prices. We're here for any future insurance assistance you may need! - John Psomas - State Farm Insurance Agent, Orlando, FL"

"Thank you, Geoleah! We're pleased to hear you had an excellent experience with our office. We truly appreciate your recognition of Iris and Hanna's exceptional service. A+ service is what we strive for every day! If you need anything in the future, we're here for you. - John Psomas - State Farm Insurance Agent, Orlando, FL"

"Reghan, I'm thrilled to hear you've been a valued client for over a decade! Hanna's exceptional service and efficiency are truly commendable. We're grateful for your loyalty and look forward to continuing to provide you with top-notch insurance solutions! - John Psomas - State Farm Insurance Agent, Orlando, FL"

"Thank you, Clint, for entrusting us with your family vehicles' insurance needs. We are delighted to hear that Hanna and our team provided you with friendly and professional service during the transition process, ultimately saving you money. We appreciate your recommendation and look forward to assisting you with any future insurance needs. - John Psomas - State Farm Insurance Agent, Orlando, FL"

"Hi Cristina, thank you for sharing your positive experience with us! We're thrilled to hear that Hannah provided you with exceptional service when adding an additional car to your policy. We appreciate your kind words and are here to help with any future insurance needs or questions you may have. - John Psomas - State Farm Insurance Agent, Orlando, FL"

"Hi Carolyn, thank you so much for sharing your positive experience with Iris! We are delighted to hear that she was able to assist you in finding a more affordable homeowners insurance policy quickly. Providing excellent care and assistance to our clients is our top priority, and we are grateful for your recommendation. If you ever need further assistance, please don't hesitate to reach out. Thank you again for choosing us to help with your insurance needs. - John Psomas, State Farm Insurance Agent, Orlando, FL"

"Madelin I cannot thank you enough for this review and for recognizing Iris for the hard work she does. Our mission and goal are to be different and to help out our customers like we would help out family. Hearing you share how Iris took the time to answer all of the questions you had and to make an insurance plan that fits your specific needs is so reaffirming to me as the owner/agent and makes me so proud of my team. Thank you again for taking the time to review and to share your thoughts. We look forward to serving you for many years to come!"

"Jose, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"

"Thank you for the kind review, Nancy. We're grateful for you!"

"Jay, thank you for the five stars! Our team values your confidence in us to handle your insurance policies."

"Thank you so much for your review, Dan! My agency strives to be different and to treat our customers like they would family, so it is so reaffirming to hear about your experience. Thanks again for trusting your family's insurance needs with my agency."

"Thank you for being such great, long-term customers of my agency, Elizabeth! It's been an honor to serve you and your families insurance needs all these years and we look forward to many more. "

"Hi Yesika, thank you for the 5 stars. I’m so happy to hear that our team was able to get you just the help you needed. We appreciate you taking the time to write us a review. – John"