State Farm® Insurance Agent John Psomas

"Thank you, Taylor, for sharing your experience! I'm glad to hear that Robert made your transition to State Farm smooth and enjoyable. It's wonderful to know that his dedication and patience stood out during your call. We appreciate your decision to switch from GEICO and are here to assist with any future adjustments or questions. Don't hesitate to reach out anytime! 😊"

"Thank you, Hector! I'm glad to hear that Iris, Laura, and Hanna were able to assist you effectively. We appreciate your feedback and are here to help with any insurance needs you may have in the future. Feel free to reach out anytime!"

"Thank you, Oliver, for sharing your experience! I'm glad to hear that Iris and Hanna were able to assist you during such a stressful time. Their professionalism and care are truly valued, and it's wonderful to know they made a positive impact. If you ever need further assistance or have questions, please feel free to reach out."

"Thank you, Sandra, for sharing your experience! I'm glad to hear that Rob was helpful and informative. We appreciate your feedback and are here to assist with any future insurance needs or questions you may have. Feel free to reach out anytime!"

"Thank you, Timothy, for sharing your experience! I'm glad to hear that Rob's knowledge and customer service have made a positive impact. We're grateful to have him on our team. If you have any questions or need further assistance, feel free to reach out anytime!"

"Thank you, Barry, for sharing your wonderful experience! I'm glad to know that Iris was thorough and professional in addressing your insurance policy concerns. It's great to hear that you found her personable and enjoyed getting to know her. I'll be sure to pass along your shout-out to Rob and the rest of our courteous office staff. If you have any more questions or need assistance, feel free to reach out to us anytime."

"Thank you, Nathan! I'm glad I could assist you in finding a great rate with more coverage. Your appreciation means a lot!"

"Thank you Ethan! Working with great people like you is what we enjoy the most! So glad we have kept your confidence all these years."

"Thank you, Sara, for your wonderful feedback! I'm glad to hear that Rob was helpful during your experience."

"Thank you, Brain, for sharing your experience! I'm delighted to hear that Rob provided such outstanding service and helped you consolidate your insurance. It's wonderful to know that the bundle discounts and insightful advice made a difference for you. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"

"Thank you, Ray, for sharing your experience! I'm glad to hear that Robert provided you with professional and attentive service. Your recommendation means a lot to us, and we're grateful for your daughter's referral. If you have any more questions or need assistance in the future, feel free to reach out to our office."

"Thank you, Jason! I'm happy to hear that Robert provided you with excellent customer service and communication. We're grateful to have him on our team."

"Thank you, Justin! I'm happy to hear that Rob was able to assist you with your switch to State Farm. It's wonderful to know that his informative approach made the process smooth and comfortable for you. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"

"Michael, thank you for recognizing my team member Rob Connelly for his superior customer service! I truly strive to train and encourage my team do the little things other agencies won't do to ensure our service stands out in today's world of diminished customer service. Seeing a 5-star review like this is so gratifying to me as a small business owner, since it shows we are delivering on my vision of service, so thank you! If we can assist you or your family and friends in the future, please know we are here for you and just a call, text or email away."

"Thank you, Tyler, for sharing your experience! I'm happy to hear that Rob was able to provide such valuable insights and help you with your insurance needs. It's important to have the right coverage, and I'm glad Rob could assist you in making informed decisions. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"

"Thank you so much for your wonderful feedback! I'm delighted to hear that Rob was able to assist you effectively with setting up your coverage. Our team is always here to help, so feel free to reach out if you have any more questions or need further assistance. We truly appreciate your recommendation!"

"Thank you, Anjie, for your wonderful feedback! I'm delighted to know that Rob has been able to assist you with your car insurance and budget needs. It's great to have you back with us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"

"Thank you, Derrick, for your fantastic review! I'm delighted to know that Iris consistently provides you with great customer service. If you ever need anything else or have questions, feel free to reach out. We're here to help!"

"Thank you, Jorge, for your wonderful feedback! I'm happy to know that you've consistently had positive experiences with us. Iris and the team are truly dedicated to providing exceptional service, and your recognition means a lot."

"Thank you, Doug, for sharing your wonderful experience with our office! I'm delighted to hear that Iris and Hanna have provided you with such exceptional service. Their dedication to caring and delivering expertise is truly invaluable. If you ever need anything else, feel free to reach out. We're here to help!"

"Thank you, Michael! We're happy to know you consider us the best team in the business. My agency is dedicated to providing top-notch service, and your feedback means a lot to us. If you have any questions or need assistance in the future, feel free to reach out!"

"Thank you, Pooja, for your wonderful feedback! I'm delighted to know that you found our team professional, available, and helpful. Hanna and Iris will be thrilled to hear your kind words. If you ever need assistance or have questions, feel free to reach out. We're here to help!"

"Thank you, Kara! I'm so glad to hear that Hanna has been fantastic in assisting you. Her prompt responses and dedication to keeping your policy updates on track are truly appreciated. If you have any further questions or need assistance, feel free to reach out to our office anytime."

"Sarah, thank you so much for your kind words! I'm really glad to hear that you had such a positive experience with our customer service. It's wonderful to know that you consider me the best agent you've ever had. If you ever need anything in the future, don't hesitate to reach out. Thanks again!"

"Cassidy, I’m surprised and disappointed to see your 1-star review. After a few calls to you I was able to speak with your husband and review your concerns. For others reading this, I encourage you to review the many positive comments highlighting my team member, Hanna, and her dedication to customer service. Hanna consistently receives praise both in reviews and directly from our customers for her professionalism and hard work. Cassidy, I understand your frustration with the recent increases in auto insurance rates, which have been happening industry-wide, not just with State Farm. From reviewing the notes of your conversation, Hanna correctly identified the factors impacting your rate, which are outlined in your renewal notices. There was also an additional factor impacting your individual rate that I reviewed with your husband that I won’t state here for privacy reasons. I hope that after reviewing these items you both have a better understanding of the situation and your options. It’s important to note that the rates are not determined by my agency, and many factors go into determining premiums. While I understand it can be frustrating, I hope that the conversation I had to address your concerns has helped. Please call me at 407-277-2997 if you want to discuss this further. Thank you. -John Psomas - State Farm Insurance Agent"